The card has an error. What do I do?

If the error was caused by USCIS, there is a process to correct it (often via Form I-90 for green cards or I-765 for EADs, without a fee in some USCIS-error cases). Check uscis.gov for the current instructions.

Status says delivered but I don't have it.

Check with neighbors and your post office, then contact USCIS quickly.

USCIS case status message

What does "Card Was Delivered To Me By The Post Office" mean on USCIS case status?

Updated November 12, 2026 · Not legal advice

USPS reported your card as delivered to the address on file. Check the card right away: name, date of birth, category and dates. If anything is wrong, or you did not actually receive it, contact USCIS promptly.

At a glance
Status text	Card Was Delivered To Me By The Post Office
Seen on	Card-producing forms.
Timing	Final step.
Usually next	Usually the last status for this case

What it means

This is usually the last status for the case.

What to do

Check every detail on the card.
Store it safely and keep a copy.
If it is wrong or missing, contact the USCIS Contact Center.

Check the exact wording and USCIS's explanation for your case on USCIS Case Status Online. The explanation USCIS shows under the status varies by form.

What to do next: stop refreshing

Add your receipt number and we'll email you the moment the status changes from "Card Was Delivered To Me By The Post Office".

Quick answers

The card has an error. What do I do?: If the error was caused by USCIS, there is a process to correct it (often via Form I-90 for green cards or I-765 for EADs, without a fee in some USCIS-error cases). Check uscis.gov for the current instructions.
Status says delivered but I don't have it.: Check with neighbors and your post office, then contact USCIS quickly.

Sources

Checked: November 12, 2026

Can I get email or text alerts when my USCIS case status changes?

All USCIS case status messages